This Privacy Policy explains how Vineyaadie handles personal information when you browse our store, place an order, contact us or join our email list.
Last updated: September 17, 2026.
Who we are
Vineyaadie, 9 Hye Road, Edgartown, MA 02539, United States. For privacy questions or requests, please email info@vineyaadie.com or use our Contact page.
Information we collect
When you order, we collect information such as your name, email address, billing and delivery addresses, telephone number if provided, products ordered and transaction details. If you create an account, we keep the information needed to operate it. Payment providers handle payment credentials through their payment services; do not send card details to us by email.
We receive the information you include in support messages, pickup arrangements and return requests. If you subscribe to our newsletter, we collect your email address and a record of your signup and consent. Our hosting and security services may also process technical information such as IP addresses, browser type, requested pages and error or security logs.
How we use information
We use information to process orders and payments, arrange shipping or pickup, provide support, handle returns and exchanges, maintain accounts, prevent fraud, protect the website and meet recordkeeping obligations. Order and service messages are separate from optional marketing emails.
With your signup consent, we use your email address to send product news, offers and store updates. You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing from marketing does not stop messages needed to service an existing order.
Cookies and analytics
Essential cookies help the cart, checkout, login, security and saved preferences work. Blocking these cookies in your browser may prevent parts of the store from working.
We plan to use Google Analytics to understand visits and improve the store. When enabled, optional analytics will be governed by the cookie choices shown on the site and will remain off until you consent. You will be able to review or withdraw that choice through the cookie settings control. Google may process usage and device information under its own terms. Read how Google uses information from partner sites. Until analytics and its consent controls are enabled, this paragraph describes a planned feature.
When information is shared
We share information as needed with providers that support hosting, store operations, payment processing, delivery, email and security. Those providers receive information relevant to their services. We may also disclose information when required by law, to respond to valid legal requests, to protect rights or safety, or as part of a business transfer subject to applicable safeguards.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including order records, support, accounting, dispute resolution and legal obligations. We use reasonable safeguards appropriate to the information we handle, but no website or transmission method can guarantee absolute security.
Your choices and requests
You may contact us to request access, correction or deletion of personal information, or to ask about its use. Rights and exceptions depend on applicable law. We may need to verify your identity, and some records may need to be retained for legal, security or transaction-related reasons. You can also control cookies through your browser and unsubscribe from marketing as described above.
Children and external links
Our store is intended for a general audience and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action. Other websites linked from our store, including social networks and payment services, have their own privacy practices.
Changes and contact
We may update this policy as our services change. The date above identifies the latest version. For questions, contact Vineyaadie by email at info@vineyaadie.com, through our Contact page or by mail at the address above.